Four drivers, one promise: no surprises

One of the four drivers on this page, and we tell you his name on WhatsApp before your trip. For multi-day charters you keep the same driver and car throughout, so you are not re-explaining your plans every morning.

We are a small family-run team based in Kuta — four drivers and six cars, run by Adi. Small enough that the person answering your WhatsApp is the person who will drive you, big enough to cover a 19-seat group or send a replacement car within the hour if something breaks.

Because language is the difference between a taxi ride and a tour. Our guests come mostly from Australia, the UK, Singapore and Japan, and being able to explain a temple ritual, negotiate a market price for you or warn you honestly that a trek is too hard is the actual service you are paying for.

Three concrete things. We quote one price and never change it at the end of the day. We do not take you to shops that pay us commission. And when a plan is a bad idea — five waterfalls in a day, both sides of Nusa Penida in one trip — we say so before you book rather than after.

Yes, at no extra cost. Send us your hotel bookings, arrival and departure times and the places you want to see, and we will put together a day-by-day plan that accounts for driving distances and traffic. Most guests end up doing less than they first planned and enjoying it more.

We drive you to the harbours — Sanur, Padang Bai and Serangan — and can store luggage or collect you from the return boat. On Nusa Penida we work with a trusted local driver and car for our day tours. We do not currently operate our own vehicles on Lombok or the Gilis.

Honestly and in advance. Tell us about knees, hips, wheelchairs or heart conditions when you enquire, and we will plan a route of viewpoints and easy-access sites and tell you plainly which stops to skip. The Innova and Hiace both have an easy step-in height, and drivers will always help you in and out.

Solo travellers are very welcome, and the charter price is the same whether there is one of you or six — which does make our day tours better value for couples and families. For boat-based tours with a per-person fee, such as Nusa Penida, there is usually a two-person minimum.

Send a WhatsApp message to +62 852 3773 9888 with your date, hotel or villa area, number of passengers and the tour you want. You get a fixed quote back, usually within 15 minutes. No deposit and no credit card are needed — you pay the driver in cash or by bank transfer on the day of the trip.

Yes. Every driver speaks conversational English, and we have drivers who speak Japanese (日本語対応). Japanese-speaking drivers are a smaller team, so please mention it when you book so we can reserve the right person for your date.

Pickup and drop-off are included from Kuta, Legian, Seminyak, Canggu, Jimbaran, Nusa Dua, Sanur, Denpasar and Ubud. Pickups from Uluwatu, Amed, Candidasa, Lovina or Munduk are possible with a small surcharge for the extra distance — just ask when you book.

Bali rain usually passes within an hour, so we simply reorder the stops and wait it out somewhere dry rather than cancel. For airport pickups we track your flight number and wait free of charge if you land late. Cancelling for genuine bad weather or a missed flight carries no fee.